VRx Solutions Privacy Policy
Your privacy and confidentiality is very valuable to VRx Solutions. It is important that you have the protection to talk about intimate details of your life without the fear of intrusion. VRx Solutions values your security, privacy and confidentiality and has taken appropriate measures to ensure that your private information is secure in the office as well as online. No personal information is shared unless prior authorization is given. This notice describes how medical/ mental health and substance abuse information about you may be used and disclosed and how you can get access to it. Please review carefully before agreeing to this policy.
This policy applies to VRx Solutions’ physical location(s), it’s website, and cloud computing platforms; vrxsolutions.com and secure patient portal or any of our mobile devices or applications used for services.
By using our website, patient portal or mobile applications used for services you are consenting to the terms of this policy. Please do not use the vrxsolutions.com website, patient portal or any of our mobile applications or devices used for services if you do not agree to the terms of this policy.
Uses and Disclosures of PHI
Treatment
1) Treatment and Health Care Operations
As part of our service, you will provide us with demographic information to include name, phone number, address, and other PHI information. As part of the registration assessment you will provide information on your current symptoms, medical history, psychological history, social development, educational history, legal history and family history. This information is a valuable tool to determine your best course of treatment in mental health counseling. Your record will be the physical property of VRx Solutions; however, the information provided in the record belongs to you. Please ensure that if you authorize another agency to access your records that you specify exactly what information you would like to release as this is highly sensitive information. In using and disclosing your protected health information (PHI), it is our objective to follow the Privacy Standards of the Federal Health Insurance Portability and Accountability Act (HIPAA) and requirements of North Carolina law.
Device ID numbers may be saved when you interact with website and patient portal.
PHI may also be collected for appointment reminders or to provide the client with beneficial services that may be of interest to client. Please note that email is not a secure method of communication and we do not recommend this as a secure method of communication without encryption.
The list above may not be an all inclusive list of data collection and it may change as our business practices change. We have to have certain information to run our business as part of your treatment.
Uses of PHI for Counseling and Consulting services
Treatment planning
Document that describes services received during treatment
Outcomes to identify progress or if any changes need to be made to current interventions
Aftercare planning
2) Health Care Operations
Business Associate Agreements- In order to run a business, there may be a need for third party businesses that may have access to your PHI. In those situations VRx Solutions has a business associate agreement in place to ensure that your PHI is protected through the third parties. These third parties are obligated to protect and safeguard your PHI through the business associate agreement.
Other Provisions
Notification We may use or disclose information to notify or assist in notifying a family member, personal representative or another person responsible for your care, of your location, and general condition. If we are unable to reach your family member or personal representative, then we may leave a message for them at the phone number that they have provided us, e.g., on an answering machine.
Release of PHI Without Consent
There are times that we can release PHI without your consent or authority to do so, the following are some of those circumstances: Your PHI could be disclosed to Social Services if child abuse is suspected, for public safety issues in the event of a duty to warn situation, if we suspect that an elderly or disabled person is being abuse, or neglected, if we suspect that you are a harm to yourself or others, informing that parent or guardian of a minor of any concerns, and if we have a bench warrant for a legal proceeding or lawsuit.
Other uses and Disclosures
All other disclosures will only be made with the individual’s written authorization using a Release of Information. We ask that you specify what you would like to be release specifically, for example: mental health progress notes, treatment plans, attendance, comprehensive clinical assessment. You may revoke or change this authorization of release as any time in writing.
Individual Rights- You have the following rights to your PHI
You have the right to inspect and copy your PHI
You have the right to make changes/ amend your PHI
You have the right to receive an accounting or disclosure of PHI
You have the right to request restrictions on certain uses and disclosures of information; however, VRx Solutions LLC, is not required to agree with the requested restriction.
You have the right to receive confidential communication of PHI
You have the right to a paper copy of the notice upon request
Provider Duties
Under state and federal law, VRx Solutions must:
Maintain the privacy of PHI and provide individuals with notice of its legal duties and privacy practices;
Abide by the terms of the Notice currently in effect
VRx Solutions reserves the right to change the terms of its Notice and to make the new Notice provisions effective for all PHI it maintains.
VRx Solutions will provide you with a paper copy of the revised notice in person or send it to your address on file.
